Privacy Policy

This Privacy Policy explains how C*Infinity ("we", "us", "our") collects, uses, discloses and protects your personal information when you visit our website, contact us, or otherwise engage with our services. By using our website you consent to the practices described in this policy.

1. Information we collect

We may collect the following types of information:

• Information you provide directly, such as your name, email address, phone number, company and any message content when you submit an enquiry or contact form.
• Technical and usage data, such as your IP address, browser type, device information, referring pages and how you interact with our website, collected through cookies and similar technologies.
• Analytics data, aggregated statistics about site traffic and engagement gathered via third-party analytics providers.

2. How we use your information

We use the information we collect to:

• respond to your enquiries and provide the services you request;
• operate, maintain and improve our website and services;
• send you information you have requested or that relates to work we are undertaking for you;
• understand how our website is used and improve its performance; and
• comply with our legal and regulatory obligations.

3. Automations and automated processing

C*Infinity owns and operates internal automations, workflows and integrations that may process the information you submit to us. These automations are used to route enquiries, organise and store contact details, trigger internal notifications, and support our marketing, content and campaign services. Any such automations are owned and controlled by C*Infinity, are operated on our behalf, and are subject to this Privacy Policy. We do not sell your personal information, and automated processing is used only to deliver and improve our services.

4. Cookies and tracking

Our website may use cookies and similar technologies to remember your preferences, understand site usage and improve your experience. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended if you do so.

5. Disclosure of your information

We may share your information with trusted third-party service providers who assist us in operating our website, delivering our services and running the automations described above (for example hosting, analytics and communications platforms). These providers are only permitted to use your information as necessary to provide their services to us. We may also disclose information where required by law or to protect our legal rights.

6. Data security and retention

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification and disclosure. We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law.

7. Your rights

You may request access to, or correction of, the personal information we hold about you, and you may ask us to delete it where we are not required to retain it. To make a request, contact us using the details below.

8. Third-party links

Our website may contain links to external sites that are not operated by us. This policy does not apply to those sites, and we are not responsible for their content or privacy practices.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at contact@cinfinity.au.